Online Store Policies
Thanks for shopping online with Vintage Warehouse of Spartanburg.
Please make your selections carefully as returns are only permitted if there is damage or defect with your product.
You have 48 from the time shipment is received to report any damages or defects.
Please photograph any damages and email the photos to firstname.lastname@example.org with a copy of your reciept. At that time we will determine if the item can be replaced or repaired.
Since we have so many one of a kind items if an item cannot be replaced we will issue a refund to your credit card (or original method of payment).
If Vintage Warehouse requests the return of a Damaged item a shipping label will be emailed to you. If the original item is to be returned then refunds will be held until the product is received.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
All online orders will be shipped within two business days. Tracking information will be e-mailed to if available for the method of shipment selected.
If you have any questions on how to return your item to us, contact us.